Privacy Policy

Your privacy is important to us at Novocell. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (novocell.com) and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We gather the following types of information to enhance our services:

1.1 Personal Information

Information that identifies you directly, such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (securely processed via third-party providers)
• Account credentials (if you create an account on our website)

1.2 Non-Personal Information

Information related to your interaction with our website, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on our website
• Referring website or source

2. How We Use Your Information

We utilize your information for the following purposes:

• Processing and fulfilling orders for HGH products and related services.
• Providing customer support and responding to inquiries.
• Sending updates, promotions, and product information (with your consent).
• Enhancing website functionality, user experience, and security.
• Complying with legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and share your information only in specific circumstances:

• With Service Providers: Trusted third parties (e.g., payment processors, shipping providers) that facilitate our operations.
• To Comply with Laws: When required by law, regulation, or legal processes.
• With Your Consent: When you authorize us to share your information.
• During Business Transfers: In cases of mergers, acquisitions, or sales, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience by:

• Remembering your preferences.
• Tracking website usage and traffic.
• Delivering personalized offers and advertisements.

You can manage cookies through your browser settings. Disabling cookies may limit website functionality.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access Your Data: Request a copy of your personal information.
• Correct Your Data: Update inaccurate or incomplete information.
• Delete Your Data: Request the deletion of your personal data, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@www.novocell.com

6. Data Security

We employ industry-standard measures to safeguard your information from unauthorized access, loss, or misuse. While no system is entirely secure, we encourage caution when sharing information online.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before interacting with them.

9. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.

10. Updates to This Privacy Policy

We may revise this policy periodically. Significant changes will be announced on our website. Please review this page regularly to stay informed.

11. Contact Us

If you have questions about this Privacy Policy, reach out to us at:

• Email: support@www.novocell.com

Thank you for trusting Novocell with your information.